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🎥 How long do I have to wait before I can use my custom avatar?

Allow a few hours between the validation of your video and the availability of your custom AI avatar. You do everything yourself from your account.

Written by Benjamin Sitbon

🧾 Step 1: Have an avatar slot

The custom AI avatar is included from the Team plan (3 video avatars, 10 voices) and sized to your needs with the Enterprise plan. Not included with Starter, where it is available as an add-on (€399 per year excl. tax per video avatar, €99 per year excl. tax per voice), from the Subscription page, section Additional purchases.

In "My company" (initials, bottom left), your administrator allocates you an avatar or voice slot.


🎬 Step 2: Filming and consent

Click your initials in the bottom left, then Custom avatar (or Custom voice).

  • Record yourself directly with your webcam in EdBuild AI, or upload an MP4 file you already recorded: 2 to 5 minutes, upper body visible, looking at the camera, quiet place, fluent speech with regular pauses.

  • Then confirm the GDPR consent of the person being cloned.


✅ Step 3: Validation and creation

After validation, your avatar is created within a few hours. It appears in the "Custom" section when choosing the avatar of a video.


⚠️ Watch out for these points

Delays can happen if:

  • The video is of poor quality (blurry image, background noise, inconsistent tone…)

  • The consent has not been confirmed

🎯 Tip: the more closely you follow the filming guidelines, the higher the quality!


📌 In summary

Step

Turnaround

Purchase and allocation of the slot

Immediate (Subscription page, then My company)

Filming and consent

The time of your recording

Creating the AI avatar

A few hours after validation

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